When it comes to driving operational excellence in an organization one of the most powerful things that you can do is around coaching. Not coaching for performance but coaching for continuous improvement. Asking every single day to every single team member, what is it that they could do to get closer to the organizational goal.
A very simple framework, getting people to start thinking about what prevents them from achieving the next level of performance and then taking it back to what they could experiment with to try something new and then circle back the next day to see what worked and what learning could be brought forward.
That’s just one of the ways that we help organizations truly embed operational excellence into their business.
ERIC MICHROWSKI - President & Chief Executive Officer Propulo Consulting
Eric is a globally recognized leader in combining Human Performance, Operational/Process Excellence, Strategy and Organizational Development to drive Culture Shifts and Business Transformations that achieve substantial improvements in Safety, Customer Experience, Operational Reliability, Employee Engagement and Financial Performance.
www.eric.ceo

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